Anti-Fraud Screening Policy

Tahweel is committed to maintaining the highest ethical standards in all its activities. This policy outlines the organization's commitment to preventing fraud within its organization. This Policy establishes the framework, standards, and procedures for the detection, prevention, and investigation of fraudulent activity within the Company's workflow.

This Policy applies to all parties involved directly or indirectly within the organization.

Objectives

• Prevent and detect fraudulent behaviour across all operational layers.
• Protect customers, merchants, and the Company from losses.
• Ensure compliance with AML/CFT, KYC, and data-protection regulations.
• Promote transparency, accountability, and trust within the ecosystem.

Anti-Fraud Screening Measures

• Mandatory KYC verification for all new users and merchants.
• Screening of customer data against international sanctions, watchlists, and PEP databases.
• Continuous, real-time evaluation of all transactions using risk-based thresholds.
• Behavioural pattern analysis to detect irregular frequency, amounts, or geolocation inconsistencies.
• Use of unique transaction monitoring algorithms which enhances safety for customers and make for an unpleasant experience to individuals attempting to use our system unlawfully.
• Automated alerts for high-risk or unusual activities.
• All flagged activities are reviewed by the Compliance and Risk team.
• Each case is documented, investigated, and resolved through a secure internal workflow.
• Confirmed fraud cases are escalated to management and, where required, reported to the appropriate authorities.

Roles and Responsibilities

The Company commits to regular audits, technology upgrades, and employee training to ensure the Anti-Fraud System remains effective against evolving threats.

This Policy shall be reviewed annually or upon significant changes in regulatory or operational requirements.